E & E solutions

E & E Solutions - Privacy Policy

Effective Date: 5/20/2025

Location: Wisconsin, USA

At E & E Solutions, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your information, especially in connection with our SMS/MMS messaging services. By interacting with us-including opting into our Messaging Services-you agree to the practices described below.

1. Information We Collect

We collect the following categories of information:

- Personal Information: Your name, phone number, email address, and other contact details.

- Messaging Information: Opt-in and opt-out records, message content, frequency of interaction.

- Device Information: IP address, browser type, and other metadata for security or analytics.

- User Activity: Interactions with our services (e.g., form submissions, support requests).

We do not collect sensitive data such as social security numbers, banking information, or biometric data unless explicitly required and consented to.

2. How We Use Your Information

We use your information for the following purposes:

- To send transactional, service, or promotional SMS/MMS messages.

- To confirm user consent and manage opt-in/opt-out preferences.

- To respond to support requests or service inquiries.

- To monitor and improve our services and communication effectiveness.

- To comply with legal obligations and carrier compliance requirements.

3. SMS/MMS Messaging Compliance

In accordance with A2P messaging rules:

- Express consent is required before sending text messages.

- You may opt-out at any time by replying STOP to any message.

- For assistance, reply HELP or contact us at [email protected].

- We maintain detailed opt-in/opt-out logs for legal and compliance purposes.

We will not send you marketing messages without prior consent and will only use your phone number for authorized purposes.

4. Sharing and Disclosure of Information

We do not sell or rent your personal data to third parties. We may share information with:

- Service providers (e.g., SMS gateway providers, CRM systems) under strict data protection agreements.

- Law enforcement or regulatory bodies if legally required.- Business partners only with your explicit consent.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your information, including:

- Encrypted data transmission.

- Limited access based on role and necessity.

- Regular audits and security reviews.

6. Data Retention

We retain personal information as long as necessary to:

- Fulfill messaging and business purposes.

- Comply with legal, regulatory, or carrier retention requirements (e.g., TCPA mandates).

- Support audits and dispute resolution.

Opt-out data may be stored for a longer period to ensure you are not inadvertently re-enrolled.

7. Your Rights and Choices

If you're a resident of Wisconsin or another U.S. state, you may:

- Request access to your data.

- Request deletion (subject to retention requirements).

- Correct or update your information.

- Withdraw consent to messaging at any time

To make such a request, contact us at:

Email: [email protected]

Phone: (920)79574578.

Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children without parental consent.

9. Policy Updates

We may update this Privacy Policy occasionally. Changes will be posted athttps://www.eesolutions.services and effective as of the posted date. We recommend reviewing thispolicy periodically.

10. Contact Information

E & E Solutions

PO Box 1144 Fond du Lac WI, 54936

Email: [email protected]

Website: https://eesolutions.services/

Phone: (920)795-7457